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IBM Hardware and Software Support Explained

Posted on December 1, 2015 by David Gillman

Navigating IBM software and hardware maintenance programs is not easy. While some things change, other parts of IBM support stay the same. Keeping up with the changes can be time consuming and is usually something that keeps dropping down the task list for most IBM i IT people.

Figuring out how support programs work with IBM i is very difficult for people new to the platform or businesspeople who manage IT departments. In order to help our customers (and others) understand what is included in different IBM support and maintenance programs, we ask an expert – Doug Fulmer of KS2 Technologies.

Doug works with companies across the country using IBM i.  Before KS2, Doug worked for IBM for many years, so he has an understanding of IBM hardware and software support programs very few people have.

This video is a great educational tool for people new to the IBM i platform as well as a refresher for old hands.

Posted in Education, IBM i Marketplace | Comments

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