New Generation Software, Inc.
User: Guest

Technical Support Center

Welcome to your internet support center.
For technical support information, please choose from the items above.
News Items
2024 Support Holiday Schedule
Adobe Flash Player EOL
NGS Support and COVID-19
Supported Operating System releases
Sacramento IQ Training Schedule
Incident Reporting feature
IQ Client issues with Windows Update
On Tuesday, November 11th, 2014, Microsoft released several updates for Windows 7. One of these updates has affected the IQ Client application.

There is an update available for this issue.

Please contact technical support using the support web site or call 1-800-257-2442 or email
Log4j 2.x CVE-2021-44228
IQ Client eLearning Lessons
Qport Access eLearning Lesson

Technical Support Hours
Mon-Fri 6am - 5pm
Sat-Sun Closed
Pacific Time Zone
Excluding Holidays