New Generation Software, Inc.
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Technical Support Center

Welcome to your internet support center.
For technical support information, please choose from the items above.
News Items
2024 Support Holiday Schedule
Technical support will be closed for business on:

Monday, February 19
Monday, May 27
Thursday-Friday, July 4-5
Monday, September 2
Monday, November 11
Thursday-Friday, November 28-29
Tuesday-Wednesday, December 24-25
Tuesday-Wednesday, December 31-1
Adobe Flash Player EOL
NGS Support and COVID-19
Supported Operating System releases
Sacramento IQ Training Schedule
Incident Reporting feature
IQ Client issues with Windows Update
Log4j 2.x CVE-2021-44228
IQ Client eLearning Lessons
Qport Access eLearning Lesson

Technical Support Hours
Mon-Fri 6am - 5pm
Sat-Sun Closed
Pacific Time Zone
Excluding Holidays