New Generation Software, Inc.
User: Guest
Technical Support Center
Welcome to your internet support center.
For technical support information, please choose from the items above.
News Items
2025 Support Holiday Schedule
Technical support will be closed for business on:
Monday, February 17
Monday, May 26
Thursday-Friday, July 3-4
Monday, September 1
Monday, November 10
Thursday-Friday, November 27-28
Tuesday-Friday, December 23-26
Tuesday-Friday, December 30 - January 2, 2026
Adobe Flash Player EOL
NGS Support and COVID-19
Supported Operating System releases
Sacramento IQ Training Schedule
Incident Reporting feature
IQ Client issues with Windows Update
Log4j 2.x CVE-2021-44228
IQ Client eLearning Lessons
Qport Access eLearning Lesson
Technical Support Hours
Mon-Fri
6am - 5pm
Sat-Sun
Closed
Pacific Time Zone
Excluding Holidays
