New Generation Software, Inc.
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Technical Support Center

Welcome to your internet support center.
For technical support information, please choose from the items above.
News Items
2024 Support Holiday Schedule
Adobe Flash Player EOL
NGS Support and COVID-19
NGS Customer Support Status

Due to the COVID-19 outbreak, most NGS staff are working remotely to comply with prevention measures. NGS remains fully operational through the support of our robust remote work capabilities and continues to be available through all our support channels. We are here to help you and can be contacted by phone, online incident reporting and email.

Thank you
Supported Operating System releases
Sacramento IQ Training Schedule
Incident Reporting feature
IQ Client issues with Windows Update
Log4j 2.x CVE-2021-44228
IQ Client eLearning Lessons
Qport Access eLearning Lesson

Technical Support Hours
Mon-Fri 6am - 5pm
Sat-Sun Closed
Pacific Time Zone
Excluding Holidays