New Generation Software, Inc.
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Technical Support Center

Welcome to your internet support center.
For technical support information, please choose from the items above.
News Items
2024 Support Holiday Schedule
Adobe Flash Player EOL
NGS Support and COVID-19
Supported Operating System releases
Sacramento IQ Training Schedule
Incident Reporting feature
IQ Client issues with Windows Update
Log4j 2.x CVE-2021-44228

The following NGS applications (IBM i and PC) are NOT impacted by Log4j 2.x CVE-2021-44228
Concert Series (GL, AP, AR)
Concert Pro
IQ Client
Qport Access
Qport Office

NGS WebRunner runs on the IBMi using the IBM HTTP Server for i.
Please check the following links and/or contact IBM to see if your Apache Server installation contains Log4j.
iTech Security Alert
IQ Client eLearning Lessons
Qport Access eLearning Lesson

Technical Support Hours
Mon-Fri 6am - 5pm
Sat-Sun Closed
Pacific Time Zone
Excluding Holidays